X, the microblogging platform owned by Elon Musk, experienced a significant global outage on Tuesday, November 18, 2025, with thousands of users reporting issues loading posts and accessing the service. The disruption, which began around 5:20 PM IST, was not isolated to X (formerly Twitter) alone, as many other websites relying on Cloudflare’s internet infrastructure simultaneously faced similar problems.

Scope of the Outage

According to Down Detector, a service that aggregates status reports, over ten thousand users reported the outage shortly after it began. Users reported a multitude of issues, including problems with the feed, logging in, website accessibility, and overall server connection.

The common experience for most affected users was the appearance of an “internal server error on Cloudflare’s network,” prompting them to try again later. The outage marks another service interruption for the platform, which faced a major outage earlier in May, an incident that Elon Musk had attributed to a “powerful cyberattack.”

Cloudflare Investigates Root Cause

The broader nature of the outage strongly points to an issue with Cloudflare, the key internet infrastructure provider. Cloudflare, in an initial public update, confirmed they were aware of and actively investigating the situation.

“We are working to understand the full impact and mitigate this problem. More updates to follow shortly,” the company stated, acknowledging an issue that “potentially impacts multiple customers” without yet providing a cause or an estimated timeline for a fix. This suggests that the problem is widespread and not specific to any one platform.

Timeline and Next Steps

The platform became inaccessible for many users around 5:20 PM IST. As of 7:02 PM IST, the platform remained affected, with the Cloudflare team focused on mitigation and resolution.

The global incident highlights the critical role played by major infrastructure providers like Cloudflare in maintaining internet connectivity. While the platform is working to resolve the issue, users worldwide remain unable to reliably access X. Further updates from Cloudflare are anticipated as they continue to investigate the nature of the network error.